Shipping policy
All orders are fulfilled Monday through Friday, excluding holidays. Orders are shipped within 1-3 business days from receipt of payment verification.
*PLEASE DO NOT CHOOSE PICKUP IF YOU HAVE NOT CONTACTED US VIA EMAIL FOR APPROVAL AND ARRANGEMENTS.
*We are not responsible for unexpected shipping delays caused by circumstances related to the courier or weather.
*Please allow up to 5 business days for your order to be shipped during sales. Ex: Black Friday and Holiday sales.
*You will receive tracking information on the day your order is shipped. Please allow 24 hours for your tracking information to update.
*Please exclude processing time when calculating your packages date of arrival. Delivery time starts 24 hours after your tracking information is received.
*We are only able to ship to the address you indicate, please ensure that the address entered at checkout is correct.
INTERANTIONAL ORDERS
*International orders may require additional processing time.
*Gift & Kurse Co is not responsible for additional shipping and/or custom charges incurred by customer when importing goods.
*If package is returned to G&K Co due to unpaid charges, we we will not issue a refund and reshipment charges will apply.
*If the wrong address is entered at checkout and the package is returned back to us, there will be a $7 USD due prior to reshipment.
*Once the item is shipped we are unable to make changes to shipping address. In this case, please contact USPS to make any address changes.
*If your tracking information states delivered and you believe this to be an error, Please contact your local post office.
REROUTED PACKAGES
*We do not manually input shipping addresses. Shipping addresses are exported from one database to another. Please ensure shipping address is correct upon receiving order confirmation email.
*If your tracking information states "notice left", please contact USPS to reschedule delivery before 14 days. Otherwise your item will be returned to us. Reshipping fees will apply.
*If an address error is made, please email G&K Co immediately of confirmation email. Once orders are processes for shipment, no changes can be made.
*You will be contacted via email when your rerouted package is delivered and processed into our warehouse.